Kenya runs on M-pesa,
M-pesa was
launched in 2007. It quickly
captured a significant market share for cash transfers, and grew to 17 million
subscribers by December 2011. It has grown over the years now with over 22
million users. Safaricom
announced a new FREE service that allows M-Pesa customers to access monthly
statements via email. The relocation of M-pesa servers from Kenya to Germany is
what made this possible. M-pesa users will have the option to request every 5th
day of the month to enhance transparency and accountability. M-pesa users can access
the statement either by downloading the M-ledger app or by dialing *234#.
M-pesa receives an average of 30000
customers every month seeking to receive printed M-pesa statements also 9,000
calls are made to the Customer Centre every month requesting for statements,
and listed the new services as illustrative of the trans-formative power of
placing more control at customer's disposal.
Not long ago Safaricom launched another
service that allows subscribers to confirm their recipient before money
transfer.
M-pesa is also in to
Afghanistan, South Africa, India and Eastern Europe and other African countries.
M-Pesa allows users to deposit, withdraw, transfer money and pay for goods and
services (Lipa na M-Pesa) easily with a mobile device.
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